| Home | FAQ | Contact Us | Open a Ticket | Announcements

POPULAR TOPICS




>
FAQ


Displaying 51 - 100 of 155 

How can I change my admin password?

This article will show you:
How to change your admin password. You need this because you want to change the password for your administrator login.
Read More


How can I control the order that the items are shown in?

By default items are shown in alphabetical order. You can override this alphabetical order by entering a view order for each item. The view order will be used to sort items, ie a view order of 1 would be shown before a view order of 2 and so on. If 2 items have the same view order a secondary alphabetical sort will be used... Read More


How can I exchange links with your site?

Please note that we only accept links from sites who fit into one of the categories listed as similar sites.  If your site does not fit into the categories listed it will be rejected... Read More


How can I find out what my ip address is?

There are many websites that can show you your IP Address. We recommend http://www.whatismyip.com Please note that many dialup providers and also AOL will change your IP Address each time you connect to the internet... Read More


How can I hide the quantity box for my items?

To hide the quantity go to Inventory--> Items--> Layout. Select the radio button for a custom layout and remove from the layout code. Read More


How can I let customers know about the available coupons?

There isn't 1 specific right or wrong way to send out coupons.  This is highly dependent on the store owner and their preferences.  A few ideas for coupon distribution include... Read More


How can I make my own login box?

Beginners, to insert a login box use the keyword %OBJ_LOGIN_OBJ%, this will automatically insert a basic login box where the keyword is placed. Advanced users, create a custom login box... Read More


How can I make my own search box?

Beginners, to insert a search box use the keyword %OBJ_SEARCH_BOX_OBJ%, this will automatically insert a basic search box where the keyword is placed... Read More


How can I manually edit the html?

To turn off the editors click on the "Hide Editor" button in the top navigation menu. This will remove all editors from your store. Turn the editor back on at anytime by clicking on the "Show Editor" button in the top navigation bar. When the editors are hidden you will see only straight html text boxes... Read More


How can I modify customer information?

This article will show you how to modify customer information. You need this because you want to update a customer's address, password, email address etc... Read More


How can I move images into a folder?

Go to Design > File Manager > Move Files/Folders and find the image you wish to move to a new folder, click on the Move link next to the appropriate image. On right hand side you can select the folder path to which the images will be moved. Click on the "Click To Move Files/Folders" button, the image will then be moved... Read More


How can I remove items from my inventory?

Search for the item to delete and then select the Delete link to remove a single item. To delete multiple items at once check the box on the right most column for each item to delete and then press the "Delete Selected" button given at the bottom of the page. Once an item is deleted it cannot be restored... Read More


How can I retrieve a lost username and password for admin area?

If you have forgotten your username and/or password you can have them emailed to the email address on file for your account. Go to the forgot password screen and then enter your email address to receive the username and password via email... Read More


How can I temporarily close my store?

This article will show you:
  • How to temporarily close a store...
Read More


How can I translate my pages into other languages?

You can go to this page in Google and add the snippet of code to any page.
http://translate.google.com/translate_tools?hl=en
Read More


How can I turn off the customer login screen?

This article will show you how to remove the option to login. You need this because you do not want to allow customers to login, they will enter their information each time... Read More


How do customers login?

This article will show you how customers can login to their account. You need this because you want to allow store customers to login... Read More


How do electronic gift certificates work?

Electronic gift certificates allow your customers to purchase pre-defined gift certificate amounts and receive an electronic code for later use or as a gift. These gift certificate codes are automatically sent to the user upon a successfully verified order and can be used for later purchases in your store just like a coupon. Unlike coupons though... Read More


How do I add a department?

To add a department to your store go to Inventory > Departments > Add.
Read More


How do I add a form to collect user information?

This article will show you how to add a form to collect user information. You need this because you want to create a custom form to capture information from the user, for example a catalog request, information request, etc. Read More


How do I add admin accounts for employees?

This article will show you:
  • How to add admin accounts
  • How to give the accounts limited or full access to certain or all areas of the store administration panel.
Read More


How do I add items?

To add an item to your store please visit Inventory > Items > Add Read More


How do I allow redirect's to another site?

This article will show you how to remove the warning when redirecting to a third party site. You need this because you want to links to an external website and a warning keeps displaying when the link is clicked. Read More


How do I backup my site?

All store data is automatically backed up once a day and stored for 2 weeks.  This automatic backup is for the business to use in the event of a catastrophic data loss.  Individual stores cannot be automatically restored back to a point in time and as such we recommend that all clients regularly export information for their own personal use and store the exported files locally... Read More


How do I block an IP?

You can block an IP from My Account  > Block IP > Add. Read More


How do I cancel my service?

You may cancel your service at anytime and you will not be billed further. To cancel your site select My Account  >  Cancel Site. Please note that by cancelling your store all associated data will also be removed and CANNOT be restored. There is no minimum contract length and no penalties for cancelling your store. Read More


How do I change item prices?

To modify an items price go to Inventory > Items  > View/Edit. Search for the item you want to edit and click on the edit link. Change the retail price field as appropriate and hit save. This will automatically update the item throughout your store with the new price. Read More


How do I change the currency?

To change the currency in your store please visit General > Other Settings, enter in your currency symbol in the currency symbol box and click on the Save Changes button... Read More


How do I customize the top of a specific department page?

This article will show you how to customize the content at the top of the department page. You need this because you want to display an image and/or text describing the items in a department... Read More


How do I edit departments?

To edit a department select Inventory --> Departments --> View/Edit. Click on the edit link next to the department you want to edit. Read More


How do I get my store listed in Google?

There is no magical formula for getting listed in Google but certain things can help. The most important thing you can do to get listed in Google is to exchange links with other sites. The second most important thing to do is have patience. Normal indexing time for Google is approximately 8 weeks. Read More


How do I get search engines to list my site?

How do I get search engines to list my website? So you’ve set up your store, you're ready to sell your items but you don’t have a whole lot of visitors or maybe you don’t have any visitors. The single most valuable method of getting visitors to your site is through search engines. Read More


How do I get visitors to my store?

In addition to search engines there are many other methods of site promotion that you can use to get your site noticed. It’s a good idea to diversify your marketing campaign so that you don’t rely to heavily on a single method of marketing... Read More


How do I login securely?

To login securely choose the secure button after entering your username and password in the login screen. You can also change the URL in the browser window from http:// to https:// to enable a secure session. You must be logged in securely to view credit card details... Read More


How do I publish my store?

All site's are automatically published on the web immediately. Click on the "Go To Site" button at the top of the admin area to be taken directly to your site or type the site URL into your browser's address bar. Some merchants assume their site is not published when they search for it in Google and no results appear. It normally takes... Read More


How do I remove the A-Z jump links from the page?

To remove the A-Z links from the item pages please visit General > Item Settings.  Select the A-Z Jump Links tab and select HIDE jump to links above items. Read More


How do I remove the residential check box?

This article will show you how to remove the residential check box from the customer registration page. You need this because you do not want to allow customers to choose if an address is residential or not... Read More


How do I send a newsletter?

To send out a newsletter please visit Marketing-->Newsletter-->Send. You will then be prompted to choose who to send the newsletter to and given an area to write your newsletter content. Please note that you may choose to send your newsletter to your newsletter subscribers, all customers or any of your defined customer groups. If sending to customers the newsletter will only be sent to those customers who checked the box indicating they wanted promotional emails... Read More


How do I setup special pricing for certain customers?

In the store administration select Marketing > Promotions and select the "Add Promotion”. The screen provides fields for you to input a promotion name and promotion properties. Input the properties of this promotion including the start and end dates, whether this promotion is for free or discounted items and which items are included then choose... Read More


How do I upload a site map to the search engines?

The sitemap is automatically created by the system and you can use it for submission to google and other major search engines. Just add auto_sitemap.xml after your store url. The sitemap for your store can be located at http://www.yourdomainname.com/ auto_sitemap.xml. Just give this address in the location of the sitemap and google will pick it up... Read More


How do some orders get marked as verified, what does that mean?

A verified order indicates that payment has been verified. If you are processing credit cards using a real-time processor and the payment is accepted it will be instantly verified by our system. For other types of payment such as fax, check, etc it will be the store admins responsibility to mark orders as verified when the payment is actually received in hand... Read More


How does the item search work?

The item search will search through your items small and large description, item name, item sku and user definable fields to look for matches to what is entered for the keywords. It will further restrict the returned results if the customer also chooses department and price ranges and/or skus to search for. Read More


How does the pin delivery work?

The item pin delivery system enables the sending of a unique code or pin when an item is purchased. Pin delivery can be used for things like phone cards with unique activation codes, software programs with serial keys and so on. Pins can be imported into the system and associated with individual items. Each pin can only be used once and once a pin... Read More


How does the rewards program work?

The rewards program will credit the shopper with a certain percentage of each sale, i.e. if you setup the rewards program at 1% and the customer orders $100 in merchandise they would have $1 in their rewards account... Read More


How long does the activation process take?

Your store will be active from the moment it is created. Until the time the root directory of the store is created some of the features will not be active this includes email, FTP,Add new page. The time taken to create the root directory is 4 hours. In the meantime you can work on other parts of the store. *Payments made using the PayPal echeck... Read More


How long will it take before my site is listed by search engines?

Search engine listings can take anywhere from a few days to a few months to appear.  To make it easier for search engines to find your site exchange links with other complimentary sites. Exchanging links with other sites will ensure that spiders already indexing the complimentary sites will more easily find your site. Read More


How many pages can I have in my store?

There is no maximum number of pages you can feature in your store. As long as you stay within the maximum number of items, departments and space available you can add as many pages as you would like. Read More


How many products can I add?

The product limit depends on the plan that the store is subscribed to. Most current customers are on the Unlimited plan which has no limit for items or departments... Read More


How much does it cost?

Only 1 low monthly fee. There are no per transaction fees or percentage of transaction fees... Read More


How to setup automatic file download?

Merchants can setup automatic download of software files upon successful purchase. Customers who have successfully completed a purchase will be given a link to download the software file. This link is protected and the customer must be logged in, in order to use the download link. To setup automatic software download you must first upload the file... Read More


Displaying 51 - 100 of 155 
Page: 1 2 3 4


| Home | FAQ | Contact Us | Open a Ticket | Announcements
Contact: +1 866 324 2762  ~  Powered by StoreSecured LLC 2021
Powered By: www.EasyStoreCreator.com