Online Store Builder & eCommerce Checkout System

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Customers

How can a customer change their own password?

This article will show you how to allow store shoppers to change their own password. You need this because you want to allow store customers to change their passwords or other information... Read More

How can I change a customer’s user name and password?

Go to Customers > Search. Search the customer for which you want to change the password. Click on Edit link next to that customer. Type in the new username and password and hit "save customer” button... Read More

How can I modify customer information?

This article will show you how to modify customer information. You need this because you want to update a customer's address, password, email address etc... Read More

How can I turn off the customer login screen?

This article will show you how to remove the option to login. You need this because you do not want to allow customers to login, they will enter their information each time... Read More

How do customers login?

This article will show you how customers can login to their account. You need this because you want to allow store customers to login... Read More

How do I remove the residential check box?

This article will show you how to remove the residential check box from the customer registration page. You need this because you do not want to allow customers to choose if an address is residential or not... Read More

What is the advantage of having customers create a login?

The store builder provides the ability to create customer accounts. The customer account can be created by a store administrator or by the customer. The main benefit to customers having accounts is that repeat customers will not have to fill in their billing and shipping information for each order. Read More

When I try to browse my store it always takes me to the login page?

Your store is probably set up as non-public. A public store means that all shoppers can browse your store before registering, a private store means that shoppers must register before they can even browse your store. 1. Login to the administrator panel and select "General > Login Settings". 2. In the "Public Store” field select the option... Read More