Online Store Builder & eCommerce Checkout System

Welcome to our Support Portal!

A place where you can easily find solutions and ask questions

Call: +1-866-324-2764
Home Spacer|Spacer FAQ Spacer|Spacer Contact Us Spacer|Spacer Create Ticket Spacer|Spacer Announcements Spacer
Spacer

POPULAR TOPICS

Spacer



 

Can I track my returns in the reports?

No at the moment there is no report that indicates the returns. You can see the total sales and profit loss from Orders  > Report. In this report, returns are not included as sales. You can search the returned orders from Orders > Search. Select "returned’ in the verified drop down and "All” in ship status, do a search to view all the returned orders. When search results are displayed you can export these returned orders to text by clicking on export to text button.