Online Store Builder & eCommerce Checkout System

Welcome to our Support Portal!

A place where you can easily find solutions and ask questions

Call: +1-866-324-2764
Home Spacer|Spacer FAQ Spacer|Spacer Contact Us Spacer|Spacer Create Ticket Spacer|Spacer Announcements Spacer
Spacer

POPULAR TOPICS

Spacer



Linkpoint merchant config file is missing, empty or cannot be read

This error could mean one of several things:
  1. You have not uploaded the Linkpoint certificate file
  2. Your Linkpoint certificate file is invalid, often times extra spaces or line breaks are inserted which causes problems.
  3. Your Linkpoint store name is invalid. Please note that although Linkpoint calls this a store name it is really a series of numbers. Many merchants try to enter a url or series of characters here which is invalid.