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Recommended Articles
Configuring DNS nameservers
This article will show you how to configure your the DNS nameservers for a custom domain name. You need this because you want to use a custom domain name with the store... Read More
forgot-email-password
This article will show you how to reset a forgotten email password. You need this because you do not know your email inbox password and cannot login to view/send email... Read More
How do I get search engines to list my site?
How do I get search engines to list my website? So you’ve set up your store, you're ready to sell your items but you don’t have a whole lot of visitors or maybe you don’t have any visitors. The single most valuable method of getting visitors to your site is through search engines. Read More
Item attributes
This article will show you how to add options to an item, for instance size, color etc You need this because you want your customers to be able to choose from a list of options for an item... Read More
Item attributes - advanced
This article will show you:
  • Showing attributes as drop downs vs radio buttons
  • Selecting a default choice
  • Using another item from inventory
  • Options that are a different price
  • Options that are a different weight
  • Keeping track of the quantity
  • Setting a SKU for attributes
  • Hidden fields
 Read More
Item Weight
This article will show you how to define the weight of an item. You need this because you want to define the weight of items for calculating shipping based on weight... Read More
List of supported realtime gateways
The store builder supports the following gateways:
  • US Gateways
  • PayPal Pro
  • Braintree
  • BluePay
  • Authorize.net
 Read More
Make a custom domain name the default store address
This article will show you how to make your custom domain name the default URL for your store. You need this because you want your store to show your domain name/url in the address bar instead of the *.storesecured.com url Prerequisites Register/transfer custom domain name ​Configuring DNS nameservers... Read More
Make a custom domain name the default store address
This article will show you how to make your custom domain name the default URL for your store. You need this because you want your store to show your domain name/url in the address bar instead of the *.storesecured.com url...
 Read More
Password Requirements and Recommendations
Password requirements: Must be at least 7 characters Must have at least 1 uppercase letter Must have at least 1 lowercase letter Must have at least 1 number Must have at least 1 symbol, such as ` ! ? $ ? % ^ &amp; * ( ) _ – + = { [ } ] : ; @ ‘ ~ # | \ < , ,> . / Must not not be one of your previous 4 passwords. Read More
Problems sending and/or receiving email
Follow the steps below to troubleshoot problems with sending and/or receiving emails:
  1. The "incoming and outgoing mail server" setup matches what is shown under "General > Email > Email Setup". It must match exactly, spelling is very important.
  2. The "username" should be something like [email protected]...
 Read More
Real time shipping maximum box weight
This article will show you how to set a maximum weight per box when using real time shipping. You need this because you need to accurately calculate real time shipping on large orders where the weight of all items in an order exceeds the maximum weight that a shipping carrier will accept... Read More
Reducing bandwidth usage
How to Reduce Web Hosting Bandwidth You just received a higher than normal monthly bill on your credit card for web hosting. Your hosting company explains that you exceeded your monthly minimum for "bandwidth usage” and suggests reducing the size of your web site files. Read More
Remove choices from real time shipping
This article will show you how to exclude select shipping options from displaying to the shopper. You need this because you do not want to offer certain types of shipping... Read More
Show and hide fields for editing
This article will show you: How to show fields that are needed for editing or hide fields that are not used. You need this because: You want to edit a field and do not see it. You want to simplify the edit forms and hide fields that you never use... Read More
Using a custom domain name
This article will show you how to use a custom domain name for your store. You need this because you want your store to be available at a url like www.mystore.com vs mystore.storesecured.com... Read More
Using a custom domain name
This article will show you how to use a custom domain name for your store. You need this because you want your store to be available at a url like www.mystore.com vs mystore.storesecured.com... Read More
Using Navigation Buttons and Links
Go to Design > Template > View Edit Show Image Click on the edit link for the template to change Show Image Click on the edit link for the navigation bar to change. Show Image This will bring up the edit page for the navigation bar. In the middle of the screen there is "Depts/Pages/Links" option where you can pick the pages, departments... Read More

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